Recover a Facebook account
Take this course and learn how to recover your hacked, lost, or disabled Facebook account. If you need additional help you can schedule a remote video session with our security experts.
A word from the founder
Get professional help from Hacked.com's security experts
Common attack vectors
Indicators of a Potential Facebook Compromise
First Steps After a Facebook Account Compromise
These actions may limit your ability to recover your account
Save time and Stay Calm; The Reality of Facebook 'Support'
Check for Recovery Emails from Facebook
Locate your Account
Recover the Account
Device Recognition Issues & Flagging Your Account 'Hacked'
ID Submission Guidelines
Bypassing Two-Factor Authentication (2FA)
Using Recovery Codes
“Facebook disabled my personal account, evidently because I tried to use a password that was no longer valid. I followed the Facebook instructions to reactivate the account, but Facebook never responded. Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can’t even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I’m grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Alan Grayson, Former Congressman“Samburaj was knowledgeable and efficient. He walked me expertly through retrieving my FB account which seemed to be locked irrevocably in the death cycle. I appreciate his patience and expertise. I would highly recommend Hacked.com to anyone whose had their social media accounts taken hostage as mine were.”
Kristi Balzer“Aaron W was FABOULUS!!!! I was hacked on FB and Hacked.com was recommended to me and they were worth every cent and THEY ARE A REAL COMPANY!!! I am so happy with their customer service!!!!”
Denise Davila Smith“My Hacked "Expert" was in one word efficient. He communicated before our session about what I would need to do beforehand. I received email reminders about the session date and call. My account was restored in a timely manner, the expert then went through all the settings and places where the hackers might have changed my information and settings. We checked all of my social media platforms and reset security settings in each to help me secure my accounts for the future.”
Candie Lanyon